Shipping policy
Shipping Rates
Shipping costs may vary depending on the product, size, weight, and destination.
Rates are calculated at checkout and displayed before payment is completed. Some items may have multiple shipping rates to select during the check out process.
Free Shipping
Some items qualify for free shipping, which will be clearly marked on the product page.
Free shipping applies only to the original delivery — not to returns.
Returns & Shipping Costs
- If your return is approved under our return policy, you are responsible for return shipping costs.
- Original shipping charges are non-refundable, even if the item is returned.
- We recommend using a trackable shipping method for all approved returns.
Free Shipping Items & Returns
Items that were shipped for free cannot be returned unless:
- The item arrived damaged, and
- You follow our return policy procedures, including submitting photos and contacting us within the required timeframe.
Affiliated Sellers Items
Please note that some affiliated items from third party sellers may have different policies that will be listed on their main product page.
The following collections are processed by a third party affiliate:
- JZ Crochet
